Quality and Safety Philosophy
Tierra's highest priorities are safety, quality, efficiency and effectiveness.
Our Quality
We Are Constantly Improving
At Tierra we believe that vigilance, safety, and quality is of the utmost importance. We call this our 'Continuous Quality Cycle'. We are constantly evaluating our processes whether it be reporting, in-designing, or even the way in which our team operates. Our promise is to provide you with innovate systems and process that ensure transparency and your projects success.
We enforce strict adherence to NULCA standards and practices. We go even further taking positive proactive measures by making our business practices transparent to our customers. We take full responsibility for the reliability and performance of our team members as well as building a good working relationship with client field personnel. We ensure quality and satisfaction by utilizing our client-excavator liaison program, which is able to send periodic client surveys to ensure quality and address any issues that might arise. Since inception, We has emphasized delivery of high quality service to its customers, administrative excellence and a commitment to the principles of continuous improvement.
As part of basic training, Tierra locators are required to learn these practices and to implement it throughout their work.
Team Safety
Our Tierra Team's Wellbeing Takes Precedence
The health and safety of our team in all aspects of our operations is paramount. Tierra is committed to providing a safe and healthy work environment for all employees. The management and employees are dedicated to the corporate objective of reducing risk, hazards, and injury.
We ensures that all employees receive the best possible training for their work functions and ensure that such functions are carried out properly and competently.
We hold ourselves to a high standard of accountability for the health and safety our employees. Tierra ensures that employees carry out their work in a safe environment and in compliance with established safe work and environmental practices and procedures.
Environmental Safety
Future Generations Depend On Us
We are committed to providing solutions that minimize the effect on the environment. Most of our work is completed outdoors, which is why it is paramount that we understand the environment we are working in and how to properly work with it. Whenever new products and services are considered, we develop a process to ensure that the manufacturer’s guidelines are met and that environmental concerns are taken into account. Through our in-house training program, we make sure that our staff understands how to use and discard of hazardous material.
Environmental Safety
Future Generations Depend On Us
We are committed to providing solutions that minimize the effect on the environment. Most of our work is completed outdoors, which is why it is paramount that we understand the environment we are working in and how to properly work with it. Whenever new products and services are considered, we develop a process to ensure that the manufacturer’s guidelines are met and that environmental concerns are taken into account. Through our in-house training program, we make sure that our staff understands how to use and discard of hazardous material.
Memberships and Certifications
Our Education & Partners Help Us Succeed
Tierra has joined the ORCGA and fully complies with ORCCGA's best practices. Local management at Tierra has contributed in the development of industry-specific Best Practices and in the development of the ORCGA training curriculum. We believe that our experience greatly assists the development and continuous improvement of ORCGA's program. We have spearheaded the establishment of definitions, requirements and training material for the Underground Utility Locator designation and the courses offered by the Petroleum Industry Training Services (PITS).
Service Requests or Questions?
Our Tierra Team is Available to Answer Any Questions You Might Have
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