Utility Locating & Damage Prevention
Every dig is a risk.
Public and private utility locating, project programs and active-excavation support across Ontario and Alberta — Texas via INTUS USA.
$1B+ — estimated annual cost of damage to buried infrastructure in Canada. Source: CCGA 2021 DIRT Report
What We Do
Locating, every way it’s needed
Locate Selector
Find the right locate path
Ontario One Call
Submit an Ontario One Call request before digging. Tierra can scope private or added project support.
One Call request · scope remaining workFeatured Offers
Locate delays shouldn’t set your schedule
Dedicated Locator
Your project, your locator — assigned to work ahead of your crew.
Ask About Dedicated LocatorsUltra Urgent Locates
Time-sensitive requests with turnaround capped at one day, subject to fit, availability and site conditions.
Request Ultra UrgentHow It Works
Request to marks, mapped
01
Request
Submit Ontario One Call, then identify private infrastructure.
02
Records Research
Existing records pulled and reviewed.
03
Field Locate
GPR and EM instruments on site.
04
Marks + Mapping
Professional mapping usable in permitting.
Claims Support
When damage happens, get the facts.
Proof
Selected utility and municipal experience
Questions
Straight answers
Yes. Submit an Ontario One Call request before digging on public or private property so registered infrastructure owners are notified. Privately owned lines beyond the utility demarcation point may still require a private locator; Tierra can scope that remaining work.
Ontario One Call’s DL model assigns a locator 100% to your project, working ahead of your crews instead of joining the general queue. Scope, region, request flow and escalation are agreed before assignment.
Tierra can document the site condition, available records, marks, field observations and event chronology so the parties reviewing the damage have a clearer technical record. The exact investigation, reporting and specialist support should be confirmed for the claim and jurisdiction involved.
Submit an Ontario One Call request before digging, including work on private property. Tierra can then scope privately owned lines beyond the utility demarcation point or added project-specific support. Long-running projects may suit a Dedicated Locator; active excavation may need standby coverage; critical time-sensitive work may qualify for Ultra Urgent service.
Price depends on site size, utility complexity, access, available records and timing. Submit the required Ontario One Call request first, then contact Tierra with the private-infrastructure scope and work limits so the field effort and required record can be confirmed before quoting.
Planning a Dig?